Exploring the rapid industry changes happening in accreditation services.

Event organisers are prioritising efficiency, sustainability, and seamless attendee experiences, and mobile credentials sit right at the centre of this shift.

At the same time, traditional paper or plastic passes continue to play a crucial role, particularly for staff and key personnel who must remain clearly identifiable throughout an event. While attendees are increasingly receiving their tickets or passes, digitally through smartphones or wearable devices, physical credentials still provide an immediate visual layer of security and recognition on-site for both attendees and event staff.

Whether it is a mobile wallet pass, an app-based badge, or a simple QR code, digital credentials now form a vital part of the modern accreditation ecosystem, working alongside physical accreditation rather than replacing it entirely.

Why This Shift Is Happening

1. Faster, Contactless Check-Ins

Mobile credentials allow event-goers to move through entry points more quickly and securely. Scanning a QR code or tapping a digital pass eliminates bottlenecks and reduces the need for manual processing, which is especially important for large-scale events.

2. Enhanced Security and Flexibility

Digital passes can be updated or revoked instantly, giving organisers greater control over access. Lost credentials are no longer a headache because attendees can simply re-download their pass. However, for staff working across multiple zones, wearing physical accreditation remains essential to ensure quick verification and maintain operational security.

3. Eco-Friendly and Sustainable

Reducing the production of plastic cards, lanyards, and single-use paper badges significantly cuts event waste. For events aiming to meet sustainability goals, mobile accreditation is a simple but impactful improvement, while physical staff credentials can still be used strategically where visibility and access assurance are critical.

Looking Ahead

Digital technology will continue to embed itself deeper into event operations, evolving alongside traditional large-format accreditation rather than replacing it entirely. Expect to see more use of biometrics, NFC wearables, and integrated event apps that connect access control with personal agendas, networking tools, and real-time updates - all supported by the continued importance of staff wearing physical accreditation for clear identification and event safety.